Best Wired and Wireless Headsets for Customer Service and Office Use

In this post, we have compiled a list of the best wired and wireless headsets, suitable for office use. Many employees rely on the headphones for day to day work in the office. Whether their job is in any call center or office everyone needs a good quality headset that is not only comfortable to wear for extended hours but also offers excellent sound clarity.

Also Read: Top Microsoft Lync (Skype for Business) Certified UC Headsets

Depending on what you do, you might be looking for a robust yet comfortable or may be wireless or stylish ones, some might be looking for cheaper options. In this post, we have taken care of everybody’s requirement. Below is a list of best headsets for customer service and office use.

Best Wired and Wireless Headsets For Office

Though the choices are endless, we have tried our best to find out the best headphones for your work needs. This list includes headphones as little as $30 to $300 range. So whether you are looking for affordable headsets or premium feature-rich headsets, we have added an option for everybody. So let’s move on to the list.

1. Koss CS100

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The Koss CS100 USB communication headset boasts clear and crisp sound combined with high noise sensitivity mic ensures a great calling experience. The USB plug provides easy and quick connection to your PC. But because of USB plug, you can’t connect it to your phone 3.5 mm audio jack.

Ear cushions are comfortable, and you would not feel pain even after continuous usage. Koss CS-100 is ideal for PC calling, gaming and multimedia purpose. The headband is adjustable as per the comfort of the listener. The headset works in the frequency range 30 Hz to 16000 Hz and mic works from 100 Hz to 16000 Hz. Koss CS 100 is the best and affordable option for call centers.

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2. Microsoft LifeChat LX-3000 Headset

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Microsoft LX-3000 will let you chat, game, make calls, and listen to music in full immersion. It delivers digital sound with comfortable earpads for long lasting comfort. With the USB connection, you can connect it to your PC.

For clear calls, it has a noise-canceling microphone that works pretty well. Since it is an “over the ear” headset with adjustable mic and headband, so comfort is on the top level. This headset is compatible with Windows 7, Windows 8 and Windows 10 OS. Moreover, it is optimized for Skype and Microsoft products and comes with 2-years warranty

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3. Logitech H650e

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Logitech is a well-reputed brand when it comes to computer accessories. Logitech H650e USB stereo headset is the best entry level headset for customer service and office use by Logitech. It features a beautiful design and comfortable fit.

This business oriented headset offers excellent sound quality and recording quality. The inline mic remote allows the user to control volume and mute the headset. It can be used to take calls as well. If you want an affordable headset with excellent audio quality, Logitech H650e is for you.

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4. Sennheiser D10 Headset

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Sennheiser D10 offers the choice of three wearing styles, that is a single-sided headband, ear hook or neckband. This monaural headset utilizes wireless DECT technology, which will let you make interference free calls with superb clarity.

It can work up to 55 meters wirelessly.  The battery life is superb, lasting for the whole day. Sennheiser Active Gard protects users from the potential danger of acoustic shock from the sudden outburst of volume.

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5. Plantronics Voyager Legend

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Plantronics Voyager meet the demands of the business professionals. It can be connected to the PC, smartphones or tablet with ease. The Bluetooth mini USB adapter can be inserted into the laptop USB port for wireless connectivity.  With smart sensor technology, you can pick calls with pressing any button just put the headset in your ear and it will senses.

It also supports voice commands to operate different functions of it. Triple tuned mic with enhanced DSP gives noise-free calls. It includes two excellent charging/storage accessories. It provides up to 14 hours of talk time and makes it your best companion to take calls on the go.

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6. Sennheiser MB Pro 1

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The Sennheiser MB Pro 1 is a high-end wireless Bluetooth headset designed while keeping in mind the business professionals. It offers an ultra noise canceling microphone to cut out the unwanted external noise and gives a clear sound to the end receiver on the call.

MB Pro 1 has impressive battery life that gives up to 15 hour talk time. If you are looking for a stylish and high-quality device for your calling needs with tons of great features, the MB Pro 1 is an ideal choice for you. You can connect two devices wirelessly with it and switch between calls on them. Sennheiser offers 2-years warranty on this Bluetooth headset.

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7. VXi Blueparrott B350-XT 4

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Vxi Blueparrott B350-XT delivers unique HD voice calls with noise canceling mic. The parrot button on the headset can be programmed with Blue Parrott Android and iOS app. It has Bluetooth and NFC for secure wireless connection.

It gives up to 24 hours of talk time and can be recharged again via micro USB cable. You can connect two devices simultaneously with it, two cell phones or a PC and phones at the same time. It’s mic is designed for extreme noise suppression to cut 96% of external noise.

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8. Sennheiser SC 630 USB ML

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Sennheiser SC 630 is a premium Skype for Business certified headset designed for office use and customer service. Its lightweight design makes it comfortable to use for long hours. It has two variants one with single sided wire and another one with a double-sided wire both with built in call control unit.

It features superb sound, stunning looks, and extreme comfort. It is an “On the ear” headset has USB for cable to connect it to your PC. As usual, Sennheiser offers a 2-years warranty

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9. Plantronics CS540

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With Plantronics CS540 wireless multi tasking made easy. CS540 wireless headset allows you to answer calls and adjust or mute volume with just one touch controls. It works on DECT 6.0 technology that allows users to talk hands-free up to 350 feet away from the device.

It comes with multiple wearing styles. You can wear it over the ear or the head or as a neckband that is sold separately. Its adaptive power system automatically downshifts to low power consumption when the device is close to the headset to save battery life. Battery life is a bit weak when compared to other headphones here, and it gives up to 6 to 7 hours of talk time.

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10. Jabra Pro 930 MS Mono Lync Optimized Headset

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Jabra Pro 930 MS uses digital signal processing technology that removes background noise and echoes as well as protects the listeners against sudden outburst n volume. It works up to 300 feet wirelessly via Bluetooth. It features intuitive call control and seamless connection to all the leading UC applications and softphones.

Jabra Pro 930 MS is designed for Unified Communications and PC-based telephony such as Skype. The headband is adjustable for a perfect fit. It features LED display with battery, mute and audio link indicators and comes with plug and play USB connectivity.

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11. Sennheiser CC550 Headset

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The CC 550 is Sennheiser’s top-of-the-line binaural headset that offers powerful and precise sound to both ears. It is durable and convenient for any office or professional communication. It comes with Active Gard technology to protect your ears from sudden higher peaks in volume.

It features large ear cups and noise canceling microphone for optimal sound during calls. The headband is double sided adjustable. Moreover, the microphone can be positioned as per comfort. The sales package includes a headset with leather ear pads, safety guide, carry bag, foam ear pads two pieces, clip, and microphone windscreen mounted.

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12. Jabra Motion Office

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Jabra Motion Office is Bluetooth headset for all your business communication needs. It supports multiple phone connectivity simultaneously and takes calls on them. Built-in sensors automatically pick calls when you put it in your ears and adjust the volume according to the surroundings.

It can be connected to PC via USB and to phones and tablets as well via Bluetooth. It has class 1 Bluetooth for wireless connectivity up to 300 feet. Battery life is good and gives up to 8 hours of talk time and 360 hours of standby time.

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13. Plantronics SAVI W440 Convertible

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If you are looking for the ultimate stylish and lightweight headset Plantronics Savi W440 is for you. It has a built-in noise-canceling microphone for optimal sound during calls. One-touch controls to answer calls. It is an ideal choice for busy business professionals as it gives the ability to conference in up to three additional headsets.

Plantronics Savi gives you the freedom to multitask up to 300 feet away from the device. Voice-dedicated DECT technology filters out the unwanted signals and interferences and provides the superb sound clarity. It might look costly, but the quality and features it offers makes it worth the money.

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14. Jabra Evolve 80 MS Stereo Wired Headset

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Jabra Evolve 80 MS comes with active and passive noise cancellation. It eliminates the low-frequency unwanted noise with just a tap of a button via active noise cancellation. Lightweight design and well-cushioned ear pads won’t hurt your ears when using for long hours.

Moreover, this headset is certified for Skype for Business, Cisco and more. This headset will full fill your business communication needs as well as entertainment. It comes with 2-years warranty for peace of mind by Jabra.

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Conclusion

We hope you like our list of the best wired and wireless headsets. For any questions or comments, please use the comment section below.